Having an external mediator for workplace conflict issues makes sense on a number of fronts. In-house mediators are often perceived to have biases and hidden agendas and tend not to be trusted.
A third party has the advantage of not knowing the players and, as such, has a greater chance of being seen as independent, fair and objective. A mediator from the “outside” is more likely to develop a sense of trust with the feuding parties as an atmosphere of confidentiality can easily be established.
The credentials a mediator brings to the process are crucial. In the case of Morrison Business Consulting, its founder Dr. Jack Morrison’s unique background is an asset. He has decades of experiences from senior management positions in the business world as well as direct involvement in academia as an Associate Professor teaching MBA students. Additionally, his career includes time spent as a Director of Corporate Training and a practicing psychotherapist. Also, of interest to many clients are his years as a PGA golf professional and a PSIA professional ski instructor.
Jack’s credentials provide him with instant credibility entering any workplace conflict mediation situation.